It’s been just a few months since we launched our video messaging platform Vidiu, and what a start it’s been. Created to make professional video creation fast, intuitive, and powerful, Vidiu is already resonating with a vast mix of job sectors from sales, marketing, HR and operations, allowing them to pitch, personalise, and present with impact.
“The response since launch has been brilliant. Watching the platform be used in ways that suit each unique user is exactly why we built it. Every feature we build is driven by real user needs, balanced with ambitious ideas drawn from the best of what’s happening across tech. Our mission is clear: empower people to create faster, communicate more effectively, and make video a natural part of everyday work. And we’re only just getting started.”
- Leilah Aintaoui, Founder of Vidiu
As Vidiu continues to evolve, we’ve been busy rolling out our new flexible plans to meet all users' needs with sort after tools that make video creation even smarter and more scalable for businesses of all sizes. Let’s take a look at what’s new.
&nbsp;
<h2 style="font-size: 30px; text-align: center;">Flexible Plans, Built for You</h2>
When we set out to create Vidiu, we wanted it to be more than just powerful, we wanted it to be accessible, and built for your needs. That’s why we’ve launched a range of pricing plans designed to suit different priorities, whether you're a solo professional, a growing team, or a large enterprise.
We know that not everyone uses video in the same way. Some people just need to create a one off, quick-turnaround, polished video. Others want to build entire communication journeys powered by video. Our plans were built to reflect these real-world use cases, with flexibility, scalability, and simplicity at their core.
Visit <a href="http://vidiu.com/plans">vidiu.com/plans</a> to discover the plan that’s right for you! In the meantime, here’s a quick breakdown:
<img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeaUPM9Ox68TRaKTzPBMjzShWVoZ4OSY5Qyk1sdE-Vxbyi9dFFERD27I3jpHRSgE6QlLpZnC_i4pYuwJQh8ZJq33Vnr3Vo9uflTKjJDymwdoxZLrD-IL5VWX_pZZj9ycbRW74HJFQ?key=1bQLNlRRf3lg4jPvld3Hjg" width="771" height="414" loading="lazy" style="width: 771px; height: auto; max-width: 100%; margin-left: auto; margin-right: auto; display: block;">
<h4 style="font-size: 20px;">Free </h4>
Perfect for teams of one who are wanting to build video into their strategy. This plan offers essential tools to create, edit and send videos quickly and easily, ideal for simple messages and first impressions.
<h4 style="font-size: 20px;">Core</h4>
For solo professionals who need more power. Core unlocks features like in-video clickable buttons that lets you prompt action straight from your video, expanded video performance analytics, stock footage access, and more, to elevate your video game.
<h4>Team</h4>
Built for growing teams, this plan blends collaboration and customisation. Keep your videos on-brand with custom branding, explore more ways to share your content, and get ready for even more team-friendly features, like enhanced collaboration tools and custom avatars (coming soon). It’s everything you need to create and succeed together.
<h4 style="font-size: 20px;">Enterprise</h4>
Tailored for larger teams or organisations with advanced needs, the Enterprise plan offers a fully tailored experience. From bespoke requirements to unlimited flexibility, it delivers the highest levels of security, dedicated account management, and strategic onboarding to set your team up for long-term success.&nbsp;
&nbsp;
Each plan is designed to grow with you and work for you, so whether you're just getting started or scaling video across your business, Vidiu is ready to meet you where you are.
&nbsp;
<h2 style="font-size: 42px; text-align: center;">Our Smartest Tools Yet</h2>
With each new plan, comes new features. Behind these exciting new tools is a clear purpose: to help you create better videos with less hassle, whether that’s by improving teamwork, expanding your reach, or elevating your visuals. Let’s take a closer look.
&nbsp;
<h4 style="font-size: 20px;">Generate Scripts in Seconds With AI</h4>
Staring at a blank page? Vidiu’s new AI Script Generator turns prompts into ready-to-use scripts for your video scenes, whether you’re writing a sales pitch, explainer, or onboarding guide. Just tell it what you want to say, and Vidiu will shape it into a video-ready script that feels polished and human. It doesn't end there. You can easily optimise your script by improving the writing, translating it, changing the tone, or adjusting the length, all powered by AI to make your message just right.
💡Great for: Sales intros, product walkthroughs, internal updates, customer support&nbsp;
&nbsp;
<h4 style="font-size: 20px;">Stock Assets Library&nbsp;</h4>
Need visual content but don’t have your own images or footage? Vidiu now integrates with Pexels, giving you access to a high-quality stock library right within the platform. Whether you’re illustrating a concept or setting the scene, you’ll find something that fits without leaving your workspace.
💡Great for: Marketing demos, educational explainers, social content
&nbsp;
<h4 style="font-size: 20px;">Auto-Generated Subtitles</h4>
Our AI-powered subtitles automatically generate accurate transcriptions. Plus, with multilingual subtitles coming soon, featuring built-in translation into multiple languages, your videos will become even more accessible, inclusive, and ready to reach a global audience.
💡 Great for: Accessibility compliance, training content, customer support, global reach
&nbsp;
<h2 style="font-size: 36px; text-align: center;">More Coming Soon:&nbsp;</h2>
<h4 style="font-size: 20px;">Brand Collaboration Tools</h4>
Creating video is rarely a solo task. That’s why we’re adding features to make working together super smooth. Think shared project access, easy feedback with comments right on the timeline, and quick sign-offs. Everything you need to co-create faster and smarter, all in one place.
<h4>Gated Content&nbsp;</h4>
Need to keep videos under wraps? Use password-protected links to share sensitive or exclusive content only with the right people. Simple, secure, and totally in your control.
<h4>Real Time Alerts</h4>
Get instant heads-up when someone watches, clicks, or shares your video. Stay in the loop and jump on opportunities as they happen.
<h4>Sign Language Avatars</h4>
Make your videos truly inclusive with AI-powered sign language avatars. Perfect for deaf and hard-of-hearing viewers, these avatars bring your message to life in a whole new way.
&nbsp;
<h4 style="font-size: 20px;">Meet the Devs Behind the Magic</h4>
Behind every Vidiu update is a team of developers working hard to make video creation simpler, smarter, and more powerful. From AI integration to performance improvements, they’re shaping the future of the platform, always with your feedback in mind.
“Vidiu was built to streamline video creation and sharing into a seamless, professional process in just a few intuitive and quick steps. We aim to eliminate the need for costly and complex software by combining everything in one powerful platform. With robust integrations and intelligent features, Vidiu offers a complete solution for any business. And this is just the beginning! Our roadmap is filled with ambitious updates that will take Vidiu’s capabilities to the next level.”
- Claudio Batista, Head of Technology at VideoSmart
&nbsp;
From day one, Vidiu has been about putting professional video creation into more hands. Whether you’re in sales, marketing, customer support, HR, or any team with a story to tell, Vidiu is here to help you do it better.
We can’t wait to hear what you think of the new features, and what you’d love to see next.
&nbsp;
<h4 style="font-weight: bold; font-size: 16px;">Head to<a href="https://vidiu.com/plans"> vidiu.com/plans</a> to explore our new pricing tiers and understand which option is best for you!&nbsp;</h4>
&nbsp;

As Vidiu continues to evolve, we’ve been rolling out our new flexible plans to meet all users' needs with sort after tools that make video creation even smarter...

Vidiu Just Got Better: All New plans, Next-level Features.

Everyone's talking about ‘Next Gen Video’. It’s on trend reports, agency roadmaps, product decks, the kind of term that gets repeated until it starts to lose meaning. But behind the jargon, something real is happening.&nbsp;
Video is changing. Fast. And the shift isn’t just technical. It’s strategic, behavioural, and driven by a fresh set of audience expectations.&nbsp;
So let’s ask the question: what is Next Gen Video? And what does it mean for the brands that use it, or risk getting left behind?&nbsp;
&nbsp;
<h2 style="font-size: 18px;" aria-level="3">A New Generation, Not Just a New Format&nbsp;</h2>
Once, “next generation” in video meant better cameras, sharper resolution, and smoother playback. But on that front, we’ve largely plateaued. 4K is standard, streaming is frictionless, and production tools are more accessible than ever. You don’t even need a camera anymore, thanks to AI-generated video.&nbsp;
What’s next-gen now isn’t just how good a video looks. It’s how smart, adaptable and personalised it is. It's not about producing a video, it’s about producing the right video for the right person at the right time, often automatically.&nbsp;
The evolution is clear:&nbsp;
/ From broadcast to on-demand&nbsp;
/ From generic to personalised&nbsp;
/ From passive to interactive&nbsp;
/ From standalone to integrated&nbsp;
We’ve entered the era where video doesn’t just play, it performs.&nbsp;
&nbsp;
<h2 style="font-size: 18px;" aria-level="3">The Tech That’s Driving the Shift&nbsp;</h2>
&nbsp;
Here’s what’s really under the hood of Next Gen Video:&nbsp;
<h4 style="font-size: 18px;" aria-level="4">1. AI-Enhanced Production&nbsp;</h4>
AI is becoming core to how video is made. Script generation, AI voiceover, editing suggestions, smart subtitles, even AI avatars… production timelines are shrinking, and so is the need for huge teams and budgets.&nbsp;
Brands can now produce more content, more efficiently, without compromising quality. It’s levelling the playing field and raising the bar for marketers across any industry.&nbsp;
&nbsp;
<h4 style="font-size: 18px;" aria-level="4">2. Personalisation at Scale&nbsp;</h4>
Video that says “Hi, [First Name]” is old news. What’s new is data-rich storytelling: videos that adapt entire narratives, visuals, and messaging based on who’s watching, personalising age, location, preferences, behaviour, and beyond.&nbsp;
Successful personalisation is powered by dynamic templates and secure data integrations. And it’s not just for ecommerce or entertainment, with sectors like finance, healthcare and education adopting this at extreme pace.&nbsp;
&nbsp;
<h4 style="font-size: 18px;" aria-level="4">3. Interactivity and Choice&nbsp;</h4>
Next Gen Video isn’t one-way. Interactive layers, clickable CTAs, and branching narratives allows viewers to engage, explore, and shape their own experience. Good UX is important, but if it drives measurable uplift in conversions, learning retention, and brand recall, that’s when video has a lasting impact.&nbsp;
&nbsp;
<h4 style="font-size: 18px;" aria-level="4">4. Intelligent Delivery&nbsp;</h4>
Next-gen video is also hugely about when and where you show it. Connected to CRM systems and behavioural triggers, videos can now land exactly when they’re needed, as part of an onboarding journey, after a purchase, or during a key customer milestone.&nbsp;
Video is no longer a standalone asset; it’s becoming an integrated part of the marketing ecosystem, shaped as much by how it’s delivered as what it says.&nbsp;
&nbsp;
<h4 style="font-size: 18px;" aria-level="4">5. Privacy, Security and Compliance&nbsp;</h4>
With personalisation comes responsibility. As video gets more data-driven, secure delivery and compliance are non-negotiable, especially in regulated industries. Next Gen Video platforms are building with privacy at the centre, not as an afterthought. The UK’s recent Data Use and Access (DUA) Bill reinforces this need, placing greater emphasis on how organisations collect, store, and activate personal data, with stricter oversight around consent, transparency, and accountability.&nbsp;
&nbsp;
<h4 style="font-size: 18px;" aria-level="3">Provide Meaningful Value&nbsp;</h4>
People are tired of being spoken at. They expect experiences that recognise them, content that reflects their needs, and journeys that feel intuitive. Meanwhile, marketers are under more pressure to deliver measurable impact, and traditional content strategies can’t keep up with that demand. Next Gen Video bridges that gap, acting as something that is living, responsive and genuinely useful, no matter the audience.&nbsp;
Rather than this being about replacing creative thinking with automation, it’s about amplifying it. Giving creative teams the tools to scale up without burning out, and giving comms teams the ability to adapt at speed.&nbsp;&nbsp;
&nbsp;
<h3 style="font-size: 18px;" aria-level="3">So Is It a Buzzword?&nbsp;</h3>
Sure, “Next Gen Video” is a label. But what it represents? That’s the real shift. A new way of thinking about what video can do, not just how it looks. Forget the hype. Next Gen Video is defined by intelligence, interaction, integration and impact.&nbsp;
&nbsp;
<h2 style="font-size: 18px;" aria-level="3">How VideoSmart Is Building for the Now (and the Next)&nbsp;</h2>
At VideoSmart, we’ve been evolving alongside this shift. Not because it’s trendy, but because it’s what companies need, and what their audiences expect.&nbsp;
From day one, we’ve built video technology that combines personalisation, automation, security and creative flexibility. But we’ve never stood still, maturing to meet this next-gen reality:&nbsp;
<ul style="font-size: 18px;">
<li aria-setsize="-1" data-leveltext="-" data-font="Aptos" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">End-to-end Delivery&nbsp;</li>
</ul>
From creative concepts to data integration, video production to delivery: we handle it all. Our team works as an extension of yours, ensuring every message lands with impact, clarity and purpose.&nbsp;
<ul style="font-size: 18px;">
<li aria-setsize="-1" data-leveltext="-" data-font="Aptos" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Seamless Integration&nbsp;</li>
</ul>
Whether it’s your CRM, email platform, app, or customer portal, our tech fits right in. We integrate effortlessly with your existing infrastructure.&nbsp;
<ul style="font-size: 18px;">
<li aria-setsize="-1" data-leveltext="-" data-font="Aptos" data-listid="4" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Build to Flex With Your Data&nbsp;</li>
</ul>
We work with any data source to tailor video content that speaks directly to your audience. Complex logic? No problem. We turn it into meaningful, personal stories.&nbsp;
<ul style="font-size: 18px;">
<li aria-setsize="-1" data-leveltext="-" data-font="Aptos" data-listid="8" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Security First&nbsp;</li>
</ul>
We know trust is everything. That’s why our platform is built with enterprise-grade security at its core: GDPR-compliant, ISO-certified, and engineered for data privacy from day one.&nbsp;
&nbsp;
Contact <a href="mailto:hello@videosmart.com">hello@videosmart.com</a> to start your next-gen video journey.&nbsp;
&nbsp;

Everyone's talking about ‘Next Gen Video’. It’s on trend reports, agency roadmaps, product decks, the kind of term that gets repeated until it starts to lose meaning.

“Next Gen Video” Explained: What It Is and Why It Matters in 2025

In a scroll-first world, videos that communicate powerfully without sound rise above the noise. With up to 85% of social video being watched on mute, successful video marketing in 2025 means crafting content that speaks visually, emotionally, and textually, even when the sound is off.&nbsp;
So, how do you tell a compelling story without relying on voiceover or music to do the heavy lifting?&nbsp;
Let’s explore the art (and science) of silent video storytelling, and why it should be central to your video content strategy.&nbsp;
&nbsp;
<h2 style="font-size: 30px;" aria-level="2">Why Are People Watching on Mute?&nbsp;</h2>
Whether it's during a commute, between meetings, or late at night, most viewers aren’t reaching for their headphones when they hit play. Here’s why:&nbsp;
<ul style="font-size: 20px;">
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">
Auto-play defaults to mute on platforms like Facebook, LinkedIn, X, and Instagram, putting visual storytelling front and centre before viewers even decide to engage.&nbsp;
</li>
</ul>
<ul style="font-size: 20px;">
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">
Context matters. People are watching on the move, often in public spaces, and a sound-off video is still enough to hold attention, especially if they've forgotten to charge their AirPods that day.&nbsp;
</li>
</ul>
<ul style="font-size: 20px;">
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">
Captions are now an accessibility-compliant non-negotiable. As captioned content becomes the norm, audiences have not only grown used to it, but they’ve come to expect it.&nbsp;
</li>
</ul>
<ul style="font-size: 20px;">
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1">
Captions have evolved. From podcast reels to TikTok explainers, we’re seeing a rise in bold, animated formats that deliver just the right emphasis. Think punchy, word-by-word subtitles that do more than just “translate” spoken words. They drive the narrative.&nbsp;
</li>
</ul>
<ul style="font-size: 20px;">
<li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1">
AI and visual tech are advancing. We’re seeing more impressive and refined visuals than ever before, and the better your visuals communicate, the less you need to rely on audio to capture attention or convey meaning.
</li>
</ul>
<img src="https://20378409.fs1.hubspotusercontent-na1.net/hubfs/20378409/technology-devices-in-hands-of-business-people-at-2024-10-31-04-15-46-utc.jpg" width="785" height="524" loading="lazy" alt="technology-devices-in-hands-of-business-people-at-2024-10-31-04-15-46-utc" style="height: auto; max-width: 100%; width: 785px; margin-left: auto; margin-right: auto; display: block;">
Video is an unavoidable part of daily scrolling, so your content needs to perform even in silence. And that applies beyond social media. Whether you're sending video communications via email, SMS, or app notifications, your audience expects to get the message clearly, wherever they are and however they’re watching.&nbsp;
While sound isn’t essential for engagement, it still plays a powerful role in deepening impact. A well-crafted silent video should spark enough intrigue that viewers want to unmute. Even better, if someone saves your video to watch again with sound, you're not just grabbing attention, you’re creating a lasting impression and building brand memorability.&nbsp;
&nbsp;
<h2 style="font-size: 30px;" aria-level="2">The Essentials of Silent Video Storytelling&nbsp;</h2>
&nbsp;
<ol>
<li aria-level="3"> Lead With Visual Hooks</li>
</ol>
Your opening few seconds are make-or-break to stop someone mid-scroll. Use bold movement, expressive gestures, or surprising visuals to hook attention fast.&nbsp;
<h4>VideoSmart Tip: Open with an action, not a logo. Movement captures attention and branding can follow once you’ve earned the glance.&nbsp;&nbsp;</h4>
&nbsp;
<ol start="2">
<li aria-level="3"> Use On-Screen Text With Purpose</li>
</ol>
Think of text as your narrator. It should:&nbsp;
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Introduce the message clearly&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Complement the visuals&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Guide the viewer, not overwhelm them&nbsp;</li>
</ul>
<h4>VideoSmart Tip:&nbsp; Avoid cramming in too much information per frame. Only include extra text if the captions don’t tell enough of the story.&nbsp;</h4>
&nbsp;
<ol start="3">
<li aria-level="3"> Design for Emotion Without Sound</li>
</ol>
Facial expressions, body language, colour, pace... these visual cues are more powerful than many brands realise. A raised eyebrow or a slow zoom can convey tension, curiosity, or joy instantly. Edit your video with tempo in mind, using quick cuts and transitions, to create momentum without music.&nbsp;&nbsp;
<h4>VideoSmart Tip: Storyboard your video like a silent film. Ask: “Can someone understand this without hearing it?”&nbsp;</h4>
&nbsp;
<ol start="4">
<li aria-level="3"> Make Captions Work Harder</li>
</ol>
Closed captions aren’t just for accessibility anymore. They’re a performance tool. You can:&nbsp;
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Emphasise key phrases with styled subtitles&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Animate text to sync with visuals&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Use timing and pace to set the rhythm&nbsp;&nbsp;</li>
</ul>
<h4>VideoSmart Tip: Burn in captions to the raw video when possible. Don’t rely on social platforms to auto-generate, as they’re often clunky and error-prone.&nbsp;</h4>
&nbsp;
<ol start="5">
<li aria-level="3"> Use Personalisation to Capture Attention Visually</li>
</ol>
When a video feels made just for you, it’s hard to ignore. Especially when your name, location, or personal data appears right on screen. Personalised visual elements instantly tell the viewer, “this is relevant,” making them far more likely to engage whilst being more memorable than all the other videos they’re consuming in the same day.&nbsp;
<h4>VideoSmart Tip: Combine data-driven personalisation with bold on-screen design, like name overlays, progress updates, or tailored recommendations, to drive instant relevance and retention.&nbsp;</h4>
&nbsp;<img src="https://20378409.fs1.hubspotusercontent-na1.net/hubfs/20378409/diverse-people-using-digital-devices-2025-02-10-02-42-28-utc%20(1).jpg" width="772" height="386" loading="lazy" alt="diverse-people-using-digital-devices-2025-02-10-02-42-28-utc (1)" style="height: auto; max-width: 100%; width: 772px; margin-left: auto; margin-right: auto; display: block;">
&nbsp;
<h2 style="font-size: 20px;" aria-level="2">How VideoSmart Helps&nbsp;</h2>
At VideoSmart, we specialise in creating data-driven, personalised video that performs in every context, including mute. From special effects&nbsp;to branded visuals, our videos are crafted for real-world, scroll-speed attention spans.&nbsp;
Whether you're sending a pension update or launching a new product, we make sure the message lands even in silence.&nbsp;
If you'd like help creating intrigue, driving engagement, and delivering impact via video, muted or not, VideoSmart can help.&nbsp;&nbsp;
Contact <a href="mailto:hello@videosmart.com" style="color: #000000; font-weight: bold;">hello@videosmart.com</a> to get started.&nbsp;
&nbsp;

With 85% of videos watched on mute, silent storytelling is essential. Discover how to create impactful, captioned, and visually-driven videos that connect.

Silent But Powerful: How to Create Videos That Speak Without Sound

For years, ‘personalisation’ has been one of the most overused and underdelivered promises in financial services. A first name on a letter. A birthday email. A vague nod to customer data. But as customer expectations grow and customer bases become increasingly diverse, those surface-level touches start to feel increasingly outdated.
It’s no longer enough to know your customer’s age or income bracket. Today’s consumers expect financial services to anticipate their needs, speak their language, and deliver value on their terms. From Gen Alpha to Baby Boomers, every generation carries its own preferences, priorities, and financial fluency. The question is, are your customer experiences keeping up?
<h2 style="font-size: 30px;">The Problem with ‘Average’</h2>
It’s tempting to build services around generational stereotypes: Gen Z love TikTok, Millennials are drowning in house deposits, Baby Boomers don’t trust apps. But the truth is more complicated. Financial knowledge, digital confidence, and life priorities don’t always align with age.
One person might be digitally fluent but financially anxious. Another might prefer paper statements but have a complex investment portfolio. Meaningful financial services need to flex to fit the person in front of them. That’s where hyper-personalisation changes the game.&nbsp;
<h2 style="font-size: 30px;">Personalisation in Motion</h2>
Hyper-personalisation is not just another marketing buzzword. It’s about using smart insights to deliver financial experiences tailored to each individual’s situation, on their terms. Video makes it possible to deliver these experiences at scale, with a human touch.
We’re not talking about basic data segmentation. Hyper-personalisation means dynamic, meaningful content that reflects a person’s financial reality: a custom investment suggestion, an insurance offer shaped around lifestyle, or a personalised video that walks someone through their pension performance.
It’s personalisation that moves with your customers, adapting to their needs and preferences in real-time. This isn’t just a shiny tech offering, it’s about connecting on a human level, because ultimately, when people feel understood, they’re more likely to trust, engage, and stay loyal.
<img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXejQC9DVkky5td_pVtgYblW2QX4d-HWDmBZYNlBz1MlednCfzYN1JzWeINiGlN1WRTAxeia3I87pdx83Ms7b2nZHCZ4YK3Pr7zTp22WENvWoq0bm6zAkJ4LKNS8aYBV1tzGWuk7WzjApizKFzWMqEo?key=0D2lASFgVdcn9YqFwtcXGg" width="751" height="403" loading="lazy" style="width: 751px; height: auto; max-width: 100%;">
<h2 style="font-size: 30px;">Playful, Purposeful, and Personal: Educating Through Experience</h2>
Financial literacy remains an obstacle, especially among younger generations. And while the industry’s typical response to financial education has been PDFs and jargon-heavy explainer videos, it turns out that a little play goes a long way.
Gamification is transforming financial education, and video is the perfect medium to deliver it. Dynamic quizzes, interactive pension planners, and scenario-based decision tools don’t just grab attention; they improve financial confidence by making complex topics feel approachable. With interactive video, you can capture your audience’s attention and drive action directly within the player, whether you’re aiming to improve service or educate on essential financial know-how.
The smartest financial brands aren’t just adding bells and whistles for the sake of it . They’re embedding regulatory compliance within these experiences and using them to foster genuine understanding, not just to tick a digital engagement box.
<img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXesuf0TCXjKAjkjX9YT61kgz-zrjqmoxcNEVu7Ny8VMEUCKhLsd7lpc5vm4NHOmH-FFwOhhouVUDGAvrVCfdRlNvEqZqDGyTHfMwq_pAw3wS_iqt-LTth4k1KFJWG7vAcqI8HSzLD434tc8OvkU3Q?key=0D2lASFgVdcn9YqFwtcXGg" width="742" height="398" loading="lazy" style="width: 742px; height: auto; max-width: 100%;">
<h2 style="font-size: 30px;">Want to See What’s Next?</h2>
We’ve only scratched the surface here. In the latest whitepaper from MBA Group, ‘Shift Got Real: Navigating Generational Flux in Financial Services’, we unpack what it means to be truly audience-led, explore how to personalise at scale without losing clarity, and share real-world examples of financial brands using digital tools to drive trust, understanding, and meaningful action.
Find out how leading brands are using hyper-personalisation, gamification, and smart data through video to create financial experiences that resonate with every generation.
<h2 style="font-size: 20px;">Curious? Download the full whitepaper and start rethinking what personal really looks like in financial services.</h2>
<a href="https://hubs.la/Q03r07rj0" rel="noopener" target="_blank"><img src="https://20378409.fs1.hubspotusercontent-na1.net/hubfs/20378409/Shift%20Got%20Real%20CTA%20Banner%20%20(1).png" width="4000" height="1200" loading="lazy" alt="Shift Got Real Whitepaper" style="height: auto; max-width: 100%; width: 4000px;"></a>
&nbsp;

For years, ‘personalisation’ has been one of the most overused and underdelivered promises in financial services. But as customer expectations grow and customer bases become increasingly diverse...

It’s Not Personal (Enough): Rethinking Relevance in Financial Services

When our Director, Leilah Aintaoui, stepped into the Financial Services Forum studio to deliver her elevator pitch for MBA Group, she touched on a critical challenge facing the industry: making complex financial information accessible, understandable, and actionable. It’s a challenge that the sector has been facing for many years, and one that VideoSmart has been solving with the power of video.

The key message? Video is no longer just a content format, it’s a strategic communication tool, and financial services brands can’t afford to ignore it.
As expectations evolve and digital-first communication becomes the norm, customers are demanding more clarity, more relevance, and more accessibility, especially when it comes to complex financial topics. Whether it’s explaining pension performance, breaking down investment options, or walking someone through their insurance cover, the challenge remains the same: how do you make the complicated feel clear, human, and engaging?
This is where video shines.
At VideoSmart, we specialise in creating personalised, interactive video content that helps financial services brands connect more meaningfully with their customers. These aren’t generic explainer videos, they’re data-driven, dynamic experiences that speak directly to the viewer. And because every interaction is trackable, they don’t just drive understanding, they drive measurable results.
Our work helps FS brands turn traditionally dry or overwhelming communications (think annual statements, onboarding journeys, and regulatory updates) into intuitive, visual experiences that boost engagement, build trust, and simplify decision-making.
Leilah’s pitch touched on more than just creative execution. She highlighted what’s powering all of this: robust technology, behavioural insight, and strategic thinking. In an industry where regulatory complexity and customer fatigue can make it hard to cut through, video provides a way to communicate essential information without sacrificing clarity or compliance.
Financial services brands already know that customer communication is key to long-term loyalty. The difference now is how you communicate. And as Leilah says in her pitch, the smartest strategies use the tools available, from creativity and data to platforms like video, to make each customer touchpoint count.
Watch Leilah’s FSF elevator pitch below.
<a href="https://thefsforum.co.uk/knowledge-hub/tactic/elevator-pitch-mba-group/" rel="noopener"><img src="https://20378409.fs1.hubspotusercontent-na1.net/hubfs/20378409/Untitled%20design%20(4)-2.png" width="1920" height="1080" loading="lazy" alt="Untitled design (4)-2" style="height: auto; max-width: 100%; width: 1920px;"></a>
&nbsp;
<h2>When Strategy Meets Success</h2>
We’ve already seen this approach drive real results. Take Royal London, for example, who turned complex pension data into a dynamic, personalised video experience. By tailoring both the visuals and the audio to each customer, we helped them deliver clear, actionable insights that led to a 328% uplift in click-through rates and a Gold Workplace Pension Ratings Award. In another campaign with a top pension provider, we brought retirement statements to life with personalised narration and interactive tools, such as retirement calculators, leading to industry-leading engagement metrics. These examples show that when financial communications are made personal, visual, and intuitive, customers don’t just pay attention, they take action.
And those are just a couple of examples. Our work spans across the financial services landscape, from pensions to banks and insurers, helping brands reimagine the way they connect with customers. And with every project, we’re proving that smart, strategic video communication doesn’t just inform, it transforms the customer experience.
&nbsp;
To see more of personalised video in practice, visit <a href="https://www.videosmart.com/ourwork">https://www.videosmart.com/ourwork</a>.
Contact us at <a href="mailto:hello@videosmart.com">hello@videosmart.com</a> for financial video solutions that connect.

When our Director stepped into the Financial Services Forum studio to deliver her elevator pitch for MBA Group, she touched on a critical challenge facing the industry.

Elevator Pitch from Our Director Calls for Smarter Video Communication in Finance

If you work in healthcare, you know that each patient’s journey is unique. When it comes to communication, making patients feel valued and cared for requires more than a one-size-fits-all approach. Patients expect and deserve meaningful interactions that are as personal as their health and tailored to their own individual needs. This is where personalised video steps in.&nbsp;

&nbsp;
<h3 style="text-align: center; font-size: 48px;">Why Healthcare Communications Need a Check-Up, and Why Personalised Video is the Perfect Prescription</h3>
In such a high-stakes environment, where patients put their wellbeing into your hands, trust is everything. That’s why when it comes to what they anticipate in return, 92% of patients expect their healthcare providers to send them personalised reminders and messages.
[Source: NICE]
<img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfDAdNJ561Pmbx_V-eN0eNYNi3ZBywK3FN_LozcrVomz6vHpzH5gRHGVGXdl-oFNwxxuKvojPOkvYWRTM6F_XLNspkygYTATyr_AB-NN8Oq2rTEbFm0YU0c3YuRUcfXWHkiQqWM?key=aKAEpWaQzurhiKS_7LZBfoFN" width="624" height="351" loading="lazy" style="margin-left: auto; margin-right: auto; display: block;">
Health is inherently personal, and although managing numerous patients at once can be challenging, leveraging customer data offers endless opportunities for healthcare providers to build stronger connections with patients.
<h3>We know personalising at scale can appear daunting, so we've outlined exactly how personalised video can help:</h3>
Confusing Medical Terminology:
Personalised videos have the ability to simplify complex medical jargon that can feel overwhelming when presented in plain text. By using eye-catching animations or relatable live-action footage, these videos break down difficult concepts into easy-to-understand narratives, making information accessible.
Patient Trust:
A video that speaks directly to a patient’s specific condition or treatment plan helps build trust and demonstrates that their care matters. It mirrors the personal attention they would receive in an in-person consultation, fostering a sense of connection and reassurance.
Communication Barriers:
Delivering sensitive medical information requires great care. Personalised videos can convey this information with empathy, tone, and clarity, ensuring that patients understand their health journey and treatment options. By adding elements of interactivity, you can further tailor the communication based on the data collected, helping patients feel more engaged and informed about their care.
<img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcQ0Ve-9FWy92HWKkoxoRP6bU3Y6Qkniqgh0zxq-2ejAujWvS9_U6WFJz7nyAGpfzyJCd8hlNVdm44ROCYGLPDviJFwtQG6_L-mM1F2Efqatyg7EX4iXrkyeqySWZR0Q4aaJIgd?key=aKAEpWaQzurhiKS_7LZBfoFN" width="446" height="251" loading="lazy" style="margin-left: auto; margin-right: auto; display: block; width: 446px; height: auto; max-width: 100%;">
<h2>Personalised Video in Action</h2>
Personalised video content is uniquely positioned to tackle pain points faced by healthcare professionals. Healthcare providers, from mental health services and opticians to fitness providers and private clinics, can deliver tailored messages that are both informative and empathetic. After all, it’s not just their health you’re improving, it’s their experience with your brand.
So, how can personalised video enhance key touchpoints in a patient’s healthcare journey?
<ul>
<li aria-level="1">Appointment Reminders That Stick</li>
</ul>
Personalised video reminders help patients stay informed and prepared, providing key details such as appointment time, location, preparation steps, and required documents. Scheduled to fit patients' needs, these reminders reduce no-shows and last-minute confusion. With a personal touch, they stand out from standard texts or voice calls, driving better engagement and response rates.
<img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcAuSeNaHY87ofj5XmOSHr73XGd4UnRS2n0OEXbPzD5d-C_68q-eS6tY7c8FPWHa5d8CBrW_jm33gBaXApW20m0oOZLJgLzovVxfremHD1GYDB_n8q2eUMfAoe7Q8zknp3v1F_SYA?key=aKAEpWaQzurhiKS_7LZBfoFN" width="443" height="249" loading="lazy" style="margin-left: auto; margin-right: auto; display: block; width: 443px; height: auto; max-width: 100%;">
<ul>
<li aria-level="1">&nbsp;Treatment Plans They’ll Actually Follow</li>
</ul>
Miscommunication about treatment plans can lead to poor health outcomes, but personalised videos help by clearly outlining steps in an easy-to-understand format. They explain treatment steps, highlight milestones, and build trust through follow-ups. Follow-up communications delivered via personalised video help patients feel valued even after their consultation, enhancing trust and loyalty. For highly customised plans, such as nutrition plans, video allows healthcare providers to easily customise advice based on dietary requirements.
<img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeInTCrINbwVYJeR8Xq-IJbQOhEPLfCtctV3a3BwOG6VJvdkJkN2aabCajJAS5oXL3N6CIzHoFTWfX1b9Ey0qzsbjq7c2DeYLmODrcV1V65WaAoNKjinD3JuOq6jAfQa56-EL1BBA?key=aKAEpWaQzurhiKS_7LZBfoFN" width="421" height="237" loading="lazy" style="margin-left: auto; margin-right: auto; display: block; width: 421px; height: auto; max-width: 100%;">
<ul>
<li aria-level="1">&nbsp;Onboarding That Feels Like Hand-Holding</li>
</ul>
Navigating healthcare services for the first time can be overwhelming. Personalised onboarding videos simplify healthcare navigation by guiding new patients through tasks like portal sign-ins, submitting medical history, and using digital tools. And with interactivity, onboarding tasks can even be completed within the video. Reduce friction, build confidence, and ensure a smoother patient experience from the outset.
<img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcAz-YTWcoDvTDY2yYI_RPPFN9tnCLlXEaC7-aXhAbFjUUFVdNt0-9i4cEmKWfEzoEb6uaaUFEAzxyUemM7nInqsOf0wUjw9xNyQ2vSBDLxuPcaDAuZhZMTN9JYDX_XbCf3jw4T-g?key=aKAEpWaQzurhiKS_7LZBfoFN" width="425" height="239" loading="lazy" style="margin-left: auto; margin-right: auto; display: block; width: 425px; height: auto; max-width: 100%;">
<ul>
<li aria-level="1">&nbsp;Education That’s Accessible</li>
</ul>
Educational videos help patients understand their health, covering medical conditions, wellness tips, and preventative strategies. Why wait until an appointment to educate your patients? Personalised videos provide care beyond appointments, building trust and potentially reducing serious health issues through early intervention.
Video’s visual impact is highly effective for educational content, with 92% of VideoSmart’s personalised videos watched to the end. Exercise and rehabilitation techniques are easier to convey through visual demonstrations, while mental health videos, like mindfulness exercises, can provide accessible, therapeutic support at home, anytime.
<img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfRV69EnvE_c9135DqwOLfxjT-SfQG_NIWoQg9S69Yx-LBElDUsYy-FxDZWHl4qU31h5TGeuKMSKPbcgSweem8XoAjw7KW1Ge4RlC7yAdImkxCys6bHCNyntJg3RL9K09VOzziC?key=aKAEpWaQzurhiKS_7LZBfoFN" width="427" height="240" loading="lazy" style="margin-left: auto; margin-right: auto; display: block; width: 427px; height: auto; max-width: 100%;">
&nbsp;
<h2>Where we come in</h2>
At VideoSmart, we believe that harnessing data-driven technology to deliver personalised video content isn’t a trend but a necessity in the modern world. With its ability to simplify complex information and provide clear explanations, video is the next best thing to an in-person, one-to-one appointment with your patients. On average, our customers see a 75% increase in open rates when using personalised videos, showing just how powerful tailored messaging can be.
VideoSmart’s expertise and experience make it possible to deliver personalisation at scale, with ease. From concept development and scriptwriting to deployment and analytics, we handle the entire process for you. VideoSmart is committed to maintaining the highest standards of data protection and compliance. All patient data is stored securely, backed by industry-leading security accreditations, so you can trust that your patients' sensitive information is in safe hands.
<h2>Try Personalised Video Now</h2>
Curious to see the impact of personalised video in healthcare for yourself?
<a href="https://healthcare.mba-group.com/#VideoSmart" rel="noopener" target="_blank">Try our free personalised video generator</a>, and receive your very own personalised healthcare video in an instant.&nbsp;
&nbsp;
Your patients are ready for personalised video. Are you?

If you work in healthcare, you know that each patient’s journey is unique. When it comes to communication, making patients feel valued and cared for requires more than a one-size-fits-all approach.

Video Marketing News, Opinion and Personalised Video Insights

Helping you make the most of your marketing.

Video Marketing News, Opinion and Personalised Video Insights

Helping you .css-37han8{font-family:Archia SemiBold;}make the most of your marketing.

Helping you make the most of your marketing.